Reporting a Flood
It is important to report the right type of flooding to the correct risk management authority for the issue to be resolved effectively.
The North-West Flood Hub Website and the Environment Agency Main River Map provides information on how to distinguish between the different types of flooding.
The table below provides the contact details for relevant risk management authorities.
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Danger to Life
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Emergency Services: Call 999
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Main River & Coastal Flooding |
Environment Agency Incident Hotline (24HR): 0800 80 70 60
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Sewer Flooding
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United Utilities (North-West): 0345 672 3723
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Surface Water on Roads (e.g., blocked road gully) |
Sefton’s Highway Department: Urgent issues: Call 0345 140 0845 Non-Urgent Issues: Highway’s Online Form
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Surface Water (Other), Ground Water or Ordinary Watercourse Flooding |
Sefton’s Flood Risk Management Team: Email flooding@sefton.gov.uk (include the flood location, photos & contact details)
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